Lucy

• Vaccinations: The current vaccination record and schedule are reviewed with the family.

• Deworming: Puppy-specific deworming information is provided with the care record.

• Veterinary care: The applicable veterinary check and documentation are confirmed before pickup.

• Parent health information: Health and genetic testing statements are parent-specific and are shared only when records have been confirmed.

• Health guarantee: Families receive the current written 5-year guarantee. Review the full guarantee.

• Microchipping: KB Goldstar puppies are microchipped before they go-home.

Inquiry comes first so the team can confirm availability, answer questions, and discuss fit.

• Reservation: After approval and availability confirmation, the current process uses a $300 non-refundable deposit.
• Payment: The remaining balance, accepted payment method, and timing are confirmed directly before payment.
• Pickup and visits: Visits are arranged by appointment. Pickup, directions, and any transportation considerations are coordinated for the individual family.
• Next steps: After an inquiry or reservation, the team shares the applicable paperwork, care information, timing, and preparation details.

Each puppy is supported through intentional, age-appropriate early development and positive family interaction.

• Early Neurological Stimulation supports the program's early-development approach.
• Age-appropriate socialization introduces puppies to people, sounds, routines, and positive experiences.
• Family interaction and gentle handling help puppies build comfort with human connection.
• Exposure is introduced thoughtfully with the puppy's age and wellbeing in mind.

KB Goldstar is committed to honest communication and attentive puppy care.

• Information is tied to the specific puppy or parent it describes.
• Care standards prioritize health, comfort, development, and preparation for family life.
• Families are encouraged to ask questions before making a reservation.
• Support continues through the transition home with the records and guidance confirmed for that puppy.